Heaven's Gain Ministries

Policies and Shipping

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Payment Methods

We accept the following payment methods:

Solution Graphics

You can pay for your order whether you have a PayPal account or not. Having a Paypal account is not necessary. You will be paying through PayPal either way. This Protects YOU under its PayPal Buyer Protection Program. This protection helps buyers to feel safe when placing an order.

Shipping

We attempt to ship your order the same day we receive it.   Casket and urn orders recieved by noon EST are normally shipped the same day.   Memorial items may be shipped with the casket or urn shipment.  If the memorial item is shipped separately it will be shipped within 2-3 days

We ship to the USA for orders on the website.  For shipments outside the USA we would need to determine shipping and send a bill/paypal request for payment.  Call for shipping prices if you are outside the USA/Canada.

If you prefer to have your order shipped to an alternate
location than your home address, please e-mail us immediately
after you place your order.   

 USA Shipping Rates (in US dollars):

USA Priority
(2-3 Business Days Avg)
Delivery date NOT guaranteed

From($)
  _To($)    
Amount ($)
  0.01          45.00      $ 8.00
 45.01         89.00      $14.00
 89.01        250.00     $23.00
250.01       380.00     $38.00
380.01      700.00      $50.00

We are located in Ohio.
Delivery to the west coast may
take an extra day delivery time.
If you need your order by a specific date you should order by Express Mail, keep in mind  priority mail is NOT guaranteed by a certain date.

USA Express
1-3 Business Days Avg)
Delivery date guaranteed

From($)  _To($)    
Amount ($)
 0.01          15.00        $35.00
 15.01         90.00        $45.00
 90.01        180.00       $70.00
180.01       400.00       $99.00
400.01       700.00      $140.00

We are located in Ohio.
Delivery to rural areas may
take an extra day delivery time


Please call for international rates.

      We use Paypal for our on-line payment.  Paypal does not ask what shipping method you would like until after you put in your payment information.  You may then pick priority or express.  
      Sometimes we will ship by Fed Ex or UPS instead if we deem it is faster and more trackable,
     If you would like your package shipped to a different address than is listed in paypal, just write the address you would like it shipped to in the comment box when checking out.

Disclaimer

The exact size of the baby (length, head diameter, etc) is sometimes not known.  We have sized our casket bottles based on rubber fetal models of appropriate gestational age.  We believe the bottles will be appropriately sized in nearly all cases.  However, there may be cases in which the size of the miscarried baby doesn't allow it to be placed in the bottle that was selected.  In this case, we will send an equivalent item with a different size (time permitting), or also recommend that the baby be placed in an alternate jar and then be buried in the sealed casket without the jar. 

Shipping Outside the USA
We can ship outside of the USA but the price for shipping would need to be determined based on the size of the box and the aprox weight.  In order to determine shipping please send us the item(s) that you would like to order and your address, with postal code and country.  We will determine the shipping and respond via e-mail with the cost of shipping.  If you decide to proceed, we will bill you for the amount of the item(s) you ordered plus the shipping cost via PayPal.   

Returns

We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.

Quantities
We reserve the rights to limit quantities.

Australia and New Zealand
We now have a kind soul who helps us with our minitry down under.  If you are in need of an urn or a miscarriage casket, she does have some available.  This cuts down on wait time and cuts down a little on the expensive shipping.  Please contact us via e-mail and we will see if she has the item you need in stock.  heavensgain@heavensgain.com

                            Copyright 2007 Heavens Gain, LLC. All rights reserved.